Terms & Conditions
The simple terms that guide our journey together
Last updated: January 25, 2026
Welcome to Stepmello! We've written these terms to be clear and fair. They explain what you can expect from us and what we ask of you in return. By using Stepmello, you're agreeing to these terms — so please take a moment to read through them.
1 Using Stepmello
Stepmello is a space for mindful reflection. When you use our app, you agree to:
- Be at least 13 years old (or have parental consent)
- Provide accurate information when creating your account
- Keep your login credentials secure
- Use the app for its intended purpose — personal reflection and wellbeing
- Respect other users if you interact with community features
🌱 A gentle reminder: Stepmello is here to support your wellbeing, but it's not a substitute for professional mental health care. If you're struggling, please reach out to a qualified professional.
2 Your Account
Your Stepmello account is personal to you:
- You're responsible for all activity under your account
- Don't share your password with others
- Let us know immediately if you suspect unauthorized access
- You can delete your account anytime — we'll remove your data within 30 days
3 Your Content
The reflections, thoughts, and memories you create in Stepmello belong to you. Here's what that means:
- Ownership: You retain all rights to your reflections and content
- License: You give us permission to store and display your content back to you
- Sharing: If you choose to share publicly, you grant others permission to view it
- Responsibility: You're responsible for the content you create
📝 Please don't use Stepmello to: Share harmful, illegal, or abusive content; impersonate others; attempt to access other users' accounts; or interfere with the app's operation.
4 Our Service
We promise to:
- Provide a reliable, thoughtfully designed experience
- Protect your data with care (see our Privacy Policy)
- Continuously improve based on feedback
- Communicate clearly about any significant changes
We also need you to understand:
- The app is provided "as is" — we can't guarantee it will always be perfect
- We may need occasional downtime for maintenance
- Features may change as we grow and improve
5 Subscriptions & Payments
Stepmello offers both free and premium features:
- Free Tier: Core reflection features are always free
- Premium: Enhanced features available through subscription
- Billing: Subscriptions renew automatically unless cancelled
- Refunds: Contact us within 7 days of purchase if something isn't right
- Cancellation: You can cancel anytime; you'll keep access until your period ends
6 Intellectual Property
The Stepmello app, including our design, brand, and features, belongs to us:
- Our name, logo, and visual identity are protected
- The app's code, design, and content are our intellectual property
- You're welcome to use the app, but not to copy or redistribute it
7 Limitation of Liability
While we do our best to create a wonderful experience:
- We're not liable for indirect, incidental, or consequential damages
- Our total liability is limited to what you've paid us in the past 12 months
- We're not responsible for content you choose to share with others
These limitations don't apply where prohibited by law.
8 Changes to These Terms
We may update these terms occasionally:
- We'll notify you of significant changes via email or in-app notice
- Continued use after changes means you accept the new terms
- Previous versions will be available for reference
9 Ending Our Relationship
Either of us can end this relationship:
- You: Delete your account anytime from settings
- Us: We may suspend accounts that violate these terms
- Upon termination: Your data will be deleted according to our privacy policy
10 General Matters
- Governing Law: These terms are governed by United States law
- Disputes: We hope to resolve any issues amicably through conversation first
- Entire Agreement: These terms, plus our Privacy Policy, form our complete agreement
- Severability: If any part is found invalid, the rest still applies
Questions about these terms?
We're happy to clarify anything. Reach out to us at hello@stepmello.com
Thank you for being part of the Stepmello community. 💙
© 2026 Stepmello. All rights reserved.